){kind=link}
This error happens when an issue with data stored on your device stops Netflix from playing. How to Netflix Error tvq-pb-101 (5.6.1)
To fix the problem, follow the steps for your device.
How to Netflix Error tvq-pb-101 (5.6.1) on Amazon Fire TV/Stick
Restart your device
- On your Amazon Fire TV remote, press the Home button.
- Select Settings.
- Select My Fire TV.
- If you don’t see My Fire TV, select System or Device.
- Select Restart.
- Try Netflix again.
Clear the Netflix app data
- On your Amazon Fire TV remote, press the Home button.
- Scroll right and select Settings.
- Scroll right and select Applications.
- Select Manage installed applications.
- Find and select the Netflix app.
- Scroll down and select Clear data.
- Select Clear data again.
- Scroll down and select Clear cache.
- Unplug your Amazon Fire TV from power for 30 seconds
- Plug your Amazon Fire TV back in, then try Netflix again.
Clear the FireTV Player app data
- Press the Home button on your Amazon Fire TV remote.
- Scroll right and select Settings.
- Scroll right and select Applications.
- Select Manage Installed Applications.
- Locate and select the FireTV Player app.
- Scroll down and select Clear data.
- Select Clear data again.
- Scroll down and select Clear cache.
- Unplug your Amazon Fire TV for 30 seconds
- Plug your Amazon Fire TV back in, then try Netflix again.
Contact the device manufacturer
To fix this issue, you’ll need to contact the device manufacturer for help.
These steps might erase data and settings saved on your device. Before doing these steps, make sure you have your Wi-Fi name and password and Netflix sign-in information.
- Updating your device to the latest software or firmware version
- Resetting your device to its original factory settings.
If the manufacturer can’t fix the problem or these steps don’t work, you’ll need to use a different device to watch Netflix.
How to Netflix Error tvq-pb-101 (5.6.1) on Blu-ray player
Restart your device
- Unplug your device from power.
- Press the power button on the device once and wait 1 minute, or leave it unplugged for 3 minutes instead.
- Plug your device back in.
- Turn your device on and try Netflix again.
Contact the device manufacturer
To fix this issue, you’ll need to contact the device manufacturer for help.
These steps might erase data and settings saved on your device. Before doing these steps, make sure you have your Wi-Fi name and password and Netflix sign-in information.
- Updating your device to the latest software or firmware version
- Resetting your device to its original factory settings.
If the manufacturer can’t fix the problem or these steps don’t work, you’ll need to use a different device to watch Netflix.
How to Netflix Error tvq-pb-101 (5.6.1) on Roku
Sign out of Netflix
- From the Netflix homescreen, go left to open the menu.
- From the bottom of the menu, go right and select Get Help.
- Select Sign out.
- Sign back in, then try Netflix again.
If you’re on an error screen:
- Select More Details.
- Select Sign out or Reset.
- Sign back in, then try Netflix again.
If you can’t find Sign out, press these buttons in order on your remote: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up. Then, select Sign out, Reset, or Deactivate.
Restart your device
- Turn off your device. If your device has a power cable, unplug it.
- Make sure your device is completely off, not just in sleep or standby mode.
- Leave your device off for 15 seconds.
- Turn on your device and try Netflix again.
How to Netflix Error tvq-pb-101 (5.6.1) on a Set-top box
Restart your device
- Turn off your device. If your device has a power cable, unplug it.
- Make sure your device is completely off, not just in sleep or standby mode.
- Leave your device off for 15 seconds.
- Turn on your device and try Netflix again.
Contact the device manufacturer
To fix this issue, you’ll need to contact the device manufacturer for help.
These steps might erase data and settings saved on your device. Before doing these steps, make sure you have your Wi-Fi name and password and Netflix sign-in information.
- Updating your device to the latest software or firmware version
- Resetting your device to its original factory settings.
If the manufacturer can’t fix the problem or these steps don’t work, you’ll need to use a different device to watch Netflix.
How to Netflix Error tvq-pb-101 (5.6.1) on Smart TV
Restart your device
- Unplug your device from power.
- Press the power button on the device once and wait 1 minute, or leave it unplugged for 3 minutes instead.
- Plug your device back in.
- Turn your device on and try Netflix again.
Contact the device manufacturer
To fix this issue, you’ll need to contact the device manufacturer for help.
These steps might erase data and settings saved on your device. Before doing these steps, make sure you have your Wi-Fi name and password and Netflix sign-in information.
- Updating your device to the latest software or firmware version
- Resetting your device to its original factory settings.
If the manufacturer can’t fix the problem or these steps don’t work, you’ll need to use a different device to watch Netflix.
How to Netflix Error tvq-pb-101 (5.6.1) on All other devices
We’re looking into this problem. To help Netflix investigate, contact Netflix.
Make sure to check out our social media to keep track of the latest content.
Instagram - @nyongesasande
Twitter - @nyongesasande
Facebook - Nyongesa Sande
YouTube - @nyongesasande
Disclaimer: The information that Nyongesasande.com provides on this website is obtained from publicly available resources and is intended for information or educational purposes only. We aim to present the most accurate information possible. Through this website, you might link to other websites which are not under our control. We have no control over the nature, content and availability of those websites. Inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them. All content on this website is copyright to the website’s owner and all rights are reserved. We take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. Please refer to our terms and conditions and privacy policy before using this website.