Your Ooredoo Money Wallet (OM Wallet) is your gateway to a world of unmatched convenience, ease and security. Ooredoo Money Wallet is a virtual account tied to your Mobile number that allows you to deposit, access or withdraw money using your Ooredoo mobile phone. Money is stored safely with QNB and is always visible to you through your mobile phone. How to Deposit or Withdraw cash through Ooredoo Money
It is safe and secure – access to your OM Wallet is protected by a 4-digit mPIN that only you know.
Once you have money in your Ooredoo Money Wallet you only need to press a few buttons on your Ooredoo mobile phone to instantly access services such as sending money to any Ooredoo subscriber within Qatar, sending money overseas to 196 counties through MoneyGram, Transfer money to your QNB account, and across the world in seconds, topping-up Hala or paying Shahry bills, Cash Withdrawal at QNB ATMs.
Deposit is the way of Loading Deposit to your Ooredoo Money Wallet.
There are six easy ways to do this:
Option 1: Deposit via Debit Card
Deposit Via Debit Card to Ooredoo Money Wallet
Add cash to your Ooredoo Money wallet using your debit card from any bank in Qatar! No need to leave the house.
Ooredoo Money has integrated with Qatar Central Bank’s Debit Card Payment Gateway to enable you to deposit funds to your Ooredoo Money wallet using your debit cards from any Qatari bank.
The entire process can be completed via the app.
Simply log in to your Ooredoo Money app and take these quick and easy steps;
Tap ‘Local debit card (NAPS)’
Enter the amount you wish to add to your wallet
Enter your card details and tap ‘Continue’
Enter the OTP you’ll receive on the mobile number registered to the card
Enter the card PIN and tap ‘Pay’
Check the transaction receipt and make sure everything’s correct.
You can then use the balance in your Ooredoo Money wallet for all your usual transactions. Please remember to check with your bank if your card is not allowed to perform online transactions in Qatar using your Debit Card.
Option 2: Deposit via Ooredoo Self Service Machine
Use an Ooredoo Machines (SSM) and follow the on-screen instructions to easily and instantly Deposit money to your Ooredoo Money Wallet.
Simply send an SMS to 92111 in the following format from the mobile registered for QNB Mobile Payment service: OMM <space> Mobile (Wallet) Number <space> amount in QR
OM Example: OMM 33123456 500.
Once the request is sent, you will be asked to confirm by replying with OK OTP (received from QNB via SMS) to 92111.
Upon confirmation the requested amount shall be transferred from your QNB Bank Account to the beneficiaries’ Ooredoo Money (OM) Wallet”.
Option 4: Deposit via Ooredoo Premium Dealers:
Great news! Ooredoo Money services are now available at selected premium dealer outlets! You can deposit money into your Mobile Wallet, add beneficiaries, learn more about how Ooredoo Money works and more. It’s a one-stop solution for sending money all around the world!
You will receive a confirmation SMS automatically and get a paper receipt from the team in store.
You are now all set to enjoy the unmatched convenience of Ooredoo Money!
Option 5: Deposit by getting salary into your wallet
Just Request your employer to transfer money directly to your OM Wallet using Local Transfers Option.You may also receive money into your OM Wallet from any local transfer from other OM Wallet holders.
Option 6: Deposit from any bank in Qatar using your Ooredoo Money IBAN
Withdraw Deposit or Withdraw cash through Ooredoo Money
Option 1: Withdraw from QNB ATM using Voucher
Step 1 (At a QNB ATM):
On you mobile phone, log-on to your OM account and select Option 4: ‘My mWallet’.
Select Option 2 ‘Withdraw ATM’
Then select Option 1 ‘Request Voucher’
Enter the amount to be withdrawn from your mWallet
Please note: QNB ATM machines can only provide bank notes in multiples of 50. Therefore you will need to enter a minimum amount of QR 100 and multiples of QR 100 up to a maximum of QR 1000.
You will then be provided with your ‘Withdraw Voucher’ (as well as receiving an SMS with the same voucher number). You can now proceed to use this at any QNB ATM in Qatar. Your voucher is valid for 2 hours.
If you wish to, you can also cancel this voucher at any time using the following steps:
Select Option 2 ‘Withdraw ATM’
Then select Option 2 ‘Cancel Voucher’
Step 2 (At a QNB ATM):
When the ATM screen offers you the menu of options, choose ‘ Ooredoo Money’ You will be asked to enter and confirm the voucher number created by your mWallet and sent to you by SMS You will then be asked to enter and confirm the cash amount you requested on your mWallet.
Please note: You need to ensure that you enter exactly the same amount that you requested from your mWallet. This is another security measure because only you will know what that amount was. The QNB ATM will then dispense your money.
Option 2: Withdraw from Ooredoo Shop
Visit an Ooredoo shop and ask the teller for Withdraw by providing your Mobile Number and your original Qatar ID or Residence Permit
Wait for the Ooredoo Shop teller to process your request on the OM System and within seconds you will receive a message on your phone asking you to confirm the Withdraw with your mPIN
Enter your mPIN through your phone
Collect Cash from the Ooredoo Shop teller
Please note that the fee for any of these transactions will be deducted from your mWallet balance. For details of the applicable fee please refer to the Ooredoo Money Tariff Guide
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