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How to become a Co-op Bank Merchant

Co-op Bank: Boost your revenue by accepting payments through Co-op Bank terminals. This will encourage customer engagement and maximize sales. 

April 4, 2021
in Wealth
Reading Time: 3 mins read
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This service enables payment of goods and services at merchant outlets with modes other than cash, for example, cards and Mobile Wallet (M-Wallet). It targets businesses, whether or not they bank with Co-operative Bank.How to become a Co-op Bank Merchant

FEATURES
  1. Pin-based authorisation reduces fraud
  2. Portable POS gadget for improved customer service
  3. Easy payment solution
  4. Increased sales due to large card base
  5. Increased sales due to impulse buying and customer frequency
  6. Enhancement of merchant profile/image by embracing new technology and services
  7. Cash management solution, which minimizes the levels of cash held at the store thus reducing risk, CIT & cash insurance costs
  8. Reduced retail sales leakage
  9. Purchase with cashback available (cardholders can pay for goods & services and get cash at the till)
  10. Balance enquiry service available
REQUIREMENTS
  1. Limited Liability companies
    1. ​Certified copy of Certificate of Incorporation
    2. Certified copies of Memorandum & Articles of Association
    3. Certified copies of PIN or VAT (where applicable)
    4. Audited accounts for the last one year or latest 3 months’ certified bank statements by the issuing bank, if not banking with Co-op Bank
    5. Certified copies of the Directors’ National IDs/Passports
    6. 2 copies of a Merchant Agreement and 1 copy of Merchant Application, executed under the company seal and documents signed by at least two of the company’s Directors or 1 Director and the Company Secretary
  2. Sole proprietorships or Partnership
    • ​Certified copy of Certificate of Registration
    • Certified copies of PIN or VAT (where applicable)
    • Certified copy of the business owner(s)’ National IDs/Passports
    • Certified bank statement by the issuing bank for the last three months, if not banking with Co-op Bank
    • 2 copies of a Merchant Agreement and 1 copy of Merchant Application, all signed and stamped by at least one of the entity’s owners and witnessed and stamped by an Advocate of the High Court of Kenya
WANT MORE INFORMATION?
  1. Talk to our Contact Centre 24 hours a day, 7 days a week on 020 277 6000, 0703 027000 or 0736 690101 or SMS 16111
  2. Email: customerservice@co-opbank.co.ke
  3. WhatsApp 0736 690101
REQUIREMENTS TO BECOME AN MVISA MERCHANT
Sole proprietorships or Partnership

  1. ​Certified copy of Certificate of Registration
  2. Certified copies of PIN or VAT (where applicable)
  3. Certified copy of the business owner(s)’ National IDs/Passports
  4. Certified bank statement by the issuing bank for the last three months, if not banking with Co-op Bank
  5. Business permit for the current year.
  6. Signed up mVisa application form.

 

Limited Liability companies 

  1. Certified copy of Certificate of Incorporation
  2. Certified copies of Memorandum & Articles of Association
  3. Certified copies of PIN or VAT (where applicable)
  4. Audited accounts for the last one year or latest 3 months’ certified bank statements by the issuing bank, if not banking with Co-op Bank
  5. Certified copies of the Directors’ National IDs/Passports
  6. Business permit for the current year.
  7. Signed up mVisa application form.
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