Check that you have enough available space in iCloud for the backup. When you sign in to iCloud, you get 5GB of iCloud storage for free. If you need more iCloud storage, you can buy more from your iPhone, iPad, iPod touch, or Mac. Plans start at 50GB for $0.99 (USD) a month. Learn more about prices in your region.
How to back up with your computer – back up your iPhone
If you want to save Health and Activity data from your device or Apple Watch, you need to encrypt your backup: Select the box called Encrypt [device] backup and create a memorable password. If you don’t need to save your Health and Activity data, you can make a backup that isn’t encrypted. Just click Back Up Now.
Write down your password and store it somewhere safe, because there’s no way to recover your iTunes backups without this password.
When the process ends, you can see if the backup finished successfully.
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