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HOW CAN I REVERSE SAFARICOM MPESA TRANSACTION SENT TO WRONG NUMBER?

March 22, 2021
in Facts, How To
Reading Time: 3 mins read
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IMG - SAFARICOM MPESA

IMG - SAFARICOM MPESA

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CAN I REVERSE SAFARICOM MPESA TRANSACTION SENT TO WRONG NUMBER? We all have done it at some point and wrongly blamed Safaricom for it! Have you ever sent money to the wrong MPESA number? Well its now easy to reverse the transction as Safaricom has devised a code to allow easily reverse the MPESA transaction and not pray that the person who received the MPESA cash is a good samaritan.

HOW TO REVERSE WRONG MPESA TRANSACTION
  • Immediately you realise you sent money to the wrong Safaricom MPESA No, just go to the SMS you received from Safaricom.
  • Copy that Transaction Code and create a blank SMS, paste it there and send to the number  456.
  • Safaricom will do their best to reverse that transaction.
  • Please try reverse immedeiately so that the wrong MPESA receipent does not withdraw the cash and give Safaricom the headache of trying to withdraw the cash from another transaction.

Ofcourse nowadays Safaricom gives you an easy way to confirm any MPESA transaction before you click send, so please ensure you utilise that feature

Reverse Lipa Na M-PESA PayBill or Lipa Na M-PESA Buy Goods & Services transaction:

Lipa Na Mpesa has revolutionized how people make payments these days. However it happens that you may make an erroneous payment while attempting your Lipa Na Mpesa transaction. If you happen to pay to the wrong Mpesa Paybill or MPESA Till Buy Goods & Services how to initiate a reversal.

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Reverse Lipa Na M-PESA Buy Goods & Services

If you send an MPESA payment to a wrong till number using the Lipa na MPESA Buy Goods & Services, do not despair. You can get the funds back. You can get the M-PESA transaction reversed. Call Safaricom on 234 and ask for them to initiate the MPESA reversal.

Reverse Lipa Na M-PESA PayBill – REVERSE SAFARICOM MPESA TRANSACTION

To reverse a Lipa Na M-PESA PayBill, you have to contact the merchant directly and request for the reversal.If you do not have the merchant number, call Safarciom directory on 191 and ask for the number of the merchant who runs the  MPESA PayBill. The business will check the transaction and advice you how soon the M-PESA paybill reversal will be done usually within two days for most businesses.

What You need TO REVERSE SAFARICOM MPESA TRANSACTION

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  • The M-PESA transaction id
  • Time you send the money on MPESA
  • Your ID number
  • Your full names

The procedure TO REVERSE SAFARICOM MPESA TRANSACTION

There are several ways to initiate the reversal process

  • You can:
  • Sms the word ‘reverse’ to 234 or 100
  • Then forward the transaction sms received from M-PESA to the number 234
  • Call the numbers 234 or 100
  • Provide the transaction sms received from M-PESA
  • You can also chat with Safaricom from their selfcare site or twitter handle @Safaricom_Care
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