How to File KRA Nil Returns Online and on KRA Service App

How to File KRA Nil Returns Online and on KRA Service App. Filing KRA Nil Returns is a requirement for individuals in Kenya who have a KRA PIN but did not earn any taxable income during the year. Here’s a detailed guide on how to file KRA Nil Returns online through the iTax portal and using the KRA m-service app.

Requirements to File KRA Nil Returns

• Active internet connection
• Personal KRA PIN number
• iTax portal password

How to File KRA Nil Returns Online via iTax Portal

1. Open the iTax Portal
   • Open your preferred web browser and go to https://itax.kra.go.ke.
2. Log in to iTax
   • Enter your KRA PIN number and click “Continue”.
   • Enter your iTax password and solve the CAPTCHA (summation) provided.
   • Click “Login” to access your iTax account.
3. Navigate to File Nil Returns
   • On the dashboard, hover over the “Returns” menu.
   • Click on “File Nil Returns” from the dropdown menu.
4. Select the Return Period
   • Choose the return period you need to file for, typically from 01/01/2023 to 31/12/2023.
   • Click on “Submit”.
5. Submit and Acknowledge
   • The system will generate an acknowledgment receipt confirming that your Nil Return has been successfully filed.
   • Download and save or print the acknowledgment receipt for your records.

How to File KRA Nil Returns Using the KRA Service App

1. Download and Install the KRA m-Service App
   • Go to the Google Play Store (for Android devices) or Apple App Store (for iOS devices).
   • Search for “KRA m-Service” and install the app.
2. Log in to the App
   • Open the app and enter your KRA PIN number and iTax password.
   • Solve the CAPTCHA and click “Login”.
3. File Nil Returns
   • On the app’s dashboard, select “Returns” from the menu.
   • Choose “File Nil Returns”.
   • Select the return period (e.g., 01/01/2023 to 31/12/2023).
   • Click “Submit”.
4. Acknowledge Receipt
   • The app will generate an acknowledgment receipt.
   • Save or screenshot the receipt for your records.

Additional Tips

• Ensure Accuracy: Double-check your KRA PIN and password to avoid login issues.
• Keep Records: Always save or print the acknowledgment receipt after filing your returns.
• File on Time: File your returns between 1st January and 30th June to avoid penalties for late filing.

By following these steps, you can easily file your KRA Nil Returns online via the iTax portal or using the KRA m-service app, ensuring compliance with the Kenya Revenue Authority requirements.