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A chatbot is an AI-driven software application designed to simulate human conversation through text or voice interactions. Chatbots are commonly used in messaging apps, websites, and mobile platforms to handle customer inquiries, provide support, or assist users with tasks. They range from simple rule-based bots with scripted responses to advanced AI models that leverage natural language processing (NLP) and machine learning to understand context and engage more naturally. Chatbots enhance user experience and reduce the need for human intervention in repetitive tasks.
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