Citi Hopper is a Limited Company. It owns the Citi Hoppa and the Citi Hoppa Next brand names which are duly registered. Citi Hoppa started operations in March 23rd 2004, with four buses. It grew exponentially in the next two years with a focus on larger capacity buses and consistent superior service. It boasts of fleet of over 250 buses serving commuters within Nairobi City County and its environs.
The New Citi Hoppa Next is a new modern bus that has been installed GPRS that enables the team to track the movements of the vehicle. It is comfortable and offer premium services especially to clients who are travelling to and from the airport.
The company has come this far through collective responsibility, dedication and hard work.
The personnel policies of City Hopper are established by the Board of Directors, which has delegated authority and responsibility for their administration to the Designated Manager. The Designated Manager may, in turn, delegate authority for administering specific policies.
The highest standards of personal and professional ethics and behaviour are expected of all City Hopper emloyees. Regardless of designation, all must treat other with respect and decorum.
Governance Structure
City Hopper has a board of directors under who are the accounts, engineering, operations, insurance and claims, and the training departments. Operations department is headed by the Designated Manager, Finance by the Chief Accountant, Insurance and claims by the Claims Manager, and Engineering by the Engineering Manager. The operations department encompasses Operations assistants, Radio Control section, Route Marshals, Inspectors, Route controllers, Dispatchers and the Crew. Under the Chief Accountant are the accountants and cashiers where as in Engineering department are the team leaders, Mechanics, cleaners. Below is a graphically illustrated organizational strucuture:
City Hopper Limited Fleet
City Hopper Limited offers customer services on diverse routes within the environs of Nairobi. Customer satisfaction and exceeding expectations is long-term goal entrenched in the vision to offer quality service. The route network continues to grow with time. Recently, City Hopper Limited acquired new routes that the new CITI HOPPA NEXT
is operating.
- Route Number -No. 7C – CBD (Kencom) -GPO-Community – Upper Hill –Kenyatta National Hospital
- Route Number – No. 40 – CBD (Kencom) – GPO – Community – M.T.C – Mbagathi Way – M.D.H -Ngumo – Line Saba.
- Route Number – No. 46 – CBD (Kencom) – Valley Road – Nairobi Hospital – Hurling ham – Yaya Centre – Valley Arcade – Kawangware.
- Route Number – No. 32C – CBD (Kencom) – Community – M.T.C – Ngong Road – Nakumatt Prestige-Mugo Kibiru Road – Kibera Olympic – Ayany – Jamhuri.
- Route Number – No. 4C – CBD (Kencom) – Ngong Road – Adams Arcade Dagoretti Corner – Naivasha Road – Riruta Satellite.
- Route Number – No. 4W – CBD (Kencom) – Ngong Road – Adams Arcade – Dagoretti Corner – Naivasha Road – Riruta Satellite.
- Route Number – No. 24 – Hardy. CBD (Ambassador) – Uhuru Highway – Nairobi West – Langata Road -Langata South Road – Bogani Road – Karen Road – Langata Road -Karen shops – Ngong Road – M.T.C – Community – GPO – Ambassador.
- Route Number – No. 24 – Karen. CBD (Studio 1) – GPO – Ngong Road – Karen shops – Langata Road– Bomas – Nairobi west – Uhuru Highway – CBD (Studio 1)
- Route Number – No. 4C – CBD (Kencom) – Ngong Road – Adams Arcade – Dagoretti Corner – Naivasha Road – Wanyee Road – Kinyanjui Road – Riruta Satellite.
- Route Number – No. 58 – Ambassador-Muthurua – City Stadium – Jogoo Road – Buruburu
- Route Number – No. 34A – Ambassador – Muthurua – City Stadium – Jogoo Road – Donholm -Avenue Park – North Airport Road – Mombasa road – J.K.I.A
- Route Number – No. 34B – Ambassador – Uhuru Highway – Mombasa Road – J.K.I.A – North Airport -Road – Avenue Park – Donholm – Jogoo Road – Muthurua – Ambassador
- Route Number – No. 60 – Tusker – Muthurua – Jogoo Road – Donholm – Mutindwa – Umoja – Inner Core
- Route Number – No. 5 – CBD (Kencom) – GPO – Valley Road – Ngong Road – Adams Arcade -Posta – Jamhuri.
- Route Number – No. 42 – Allsopps-Kariobangi Round About –Donholm-Pipeline-Cabanas-JKIA -SGR
Phone: +254726010000
Email: info@citihoppa.co.ke
Page: http://www.citihoppa.co.ke/contactus.html