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List of CIC Insurance Products and Branches In Kenya

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This is a list of all CIC insurance products and branches in Kenya. CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi. CIC Group has a network of branches and operational subsidiaries spread across the 4 countries. The group’s headquarters are located in CIC Plaza, Mara Road, Upperhill in Nairobi, Kenya. CIC Insurance Group is leading Micro and Co-operative insurance provider in Kenya with its subsidiaries involved in fundReits and Asset ManagementgeneralHealth and Group & Individual Life, pension and annuities. The Group expanded regionally to set its footprint in Uganda, South Sudan and Malawi in 2015.

The Group’s origins in Kenya date back to 1968 when it was a department within the Kenya National Federation of Co-operatives. In 1978, the department was registered and licensed as Co-operative Insurance Services Limited, a composite insurance company to write all classes of business with its target market, the cooperative movement.

In 1999, the company was changed to the Co-operative Insurance Company of Kenya Limited (CIC) and later to CIC Insurance Group Limited in 2010. This change was in preparation for the de-merger of its life and general business operations.

The Group made its debut on the Nairobi Securities Exchange (NSE) on 18 July 2012. This made it the 6th insurance company to be listed on the NSE and the 60th company to be listed on the NSE overall.

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In 2014, CIC Group announced its intention to expand to Uganda, South Sudan, Tanzania, Rwanda and Malawi. In South Sudanese market, the Group plans to set up a greenfield operation in which it would hold 69 per cent of issued capital in a new local entity while the Cooperative Bank of South Sudan (a subsidiary of the Cooperative Bank of Kenya) would take up the remaining 31 per cent. This expansion would be pegged on the resolution of the South Sudanese Civil War. In Uganda, the Group aims to partner with the Uganda Cooperatives Savings and Credit Union to establish an insurance company in which CIC Insurance Group would own 40 per cent of the unit. CIC Group stated that in Malawi, it would start with a 70 per cent stake in a new subsidiary with the remaining being held by the Malawi Union of Savings and Credit Cooperative and the Farmers Union of Malawi (FUM).

According to the Insurance Regulatory Authority report released in September 2014, CIC Insurance was ranked third in market share with 9% of the market behind Jubilee Insurance and Britam, who controlled 11.9% and 11.2% respectively.

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Subsidiaries and associated companies

The companies that comprise the CIC Insurance Group Limited include, but are not limited, to the following: 

  1. CIC General Insurance Limited – Nairobi, Kenya – 100% Shareholding – The flagship company of the group. Offering general insurance.
  2. CIC Life Assurance Limited – Nairobi, Kenya – 100% Shareholding – Offering life insurance.
  3. CIC Asset Management Limited – Nairobi, Kenya – 100% Shareholding – Offering financial servicesinvestment managementInvestment advisory and REITs
  4. CIC Africa Insurance (SS) Limited – Juba, South Sudan 69% Shareholding – Offering Insurance. (31% shareholding is by Co-op Bank South Sudan)
  5. CIC Africa Insurance (Malawi) Limited – ??% Shareholding – Offering Insurance. (??% Malawi Union of Savings and Credit Cooperatives)
  6. CIC Africa Insurance Uganda Limited – Kampala, Uganda – ??% Shareholding
  7. Takaful Insurance of Africa Limited

CIC Ownership

The shares of the CIC Insurance Group Limited are listed on the NSE, where it trades under the symbol CIC. As of 31 December 2013, the five largest shareholders in the Group’s stock are depicted in the table below:

RankName of OwnerPercentage Ownership
1Cooperative Bank of Kenya35.71
2Co-operative Bank Savings & Credit Society Ltd9.63
3K-Unity Savings & Credit Co-operative Society3.21
4Harambee Co-operative Savings & Credit Society ltd1.81
5Embu Farmers Savings & Credit Co-Operative Society1.78
6Others Local and International Investors52.14

CIC General Insurance Products 

Their general insurance products include motor insurance, marine insurance, agriculture insurance, personal accident insurance, school products ( school bus insurance and school guard insurance), Mjengo plus, Biashara Salama, Travel insurance, sports person’s policy, domestic package, burglary and consequential loss.

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List of CIC Insurance Branches In Kenya and Contacts 

CIC Insurance Head office 

Location: CIC Plaza, Mara Road, Upper Hill, Nairobi

Phone: (+254) 703 099 120 (020) 282 3000

CIC Insurance CBD branch

Location: Reinsurance Plaza, Mezzanine Floor Aga Khan Walk, Nairobi

Phone: +254 703 099 500

CIC Insurance Buruburu branch

Location: Mumias Road, Ground Floor, Vision Place, Nairobi,

Phone: +254 773 592 119

CIC Insurance Westlands branch

Location: Pamstech House, Woodvale Grove, Nairobi

Phone: 0718 882 826

CIC Insurance Mombasa branch

Location: Furaha Plaza, Nkrumah Road, Mombasa

Phone: 0703 099 751

CIC Insurance Kilifi branch

Location: Almadina Plaza, Charo Wa Mae Road, Kilifi

Phone: 0739 111 166

CIC Insurance Machakos branch

Location: Ngei Road, 2nd Floor, ABC Imani Plaza, Machakos

Phone: (044) 202 0349

CIC Insurance Thika branch

Location: Kenyatta Highway, 6th Floor, Thika Arcade, Thika

Phone: 067 20209

CIC Insurance Kiambu branch

Location: Bishop Magua house, Kiambu Rd, Kiambu

Phone: (066) 202 2038

CIC Insurance Nyeri branch

Location: Gakere Road, 3rd Floor, District Co-op Union Building, Nyeri

Phone: (061) 203 0657

CIC Insurance  Nyahururu branch

Location: Kimwa Centre, 2nd Floor Kenyatta Rd, Nyahururu

Phone: (065) 203 2055

CIC Insurance Nanyuki branch

Location: Pearl Place, 1st floor, Laikipia

Phone: 0703 099 770

13. CIC Insurance Embu  branch

Location: Embu-Meru Highway, opposite Consolidated Bank, 3rd Floor, Sparkos Building, Embu

Phone: 0703 099 900

CIC Insurance  Meru branch

Location: Ghana Street, 1st Floor, Bhatt Building

Phone: (064) 313 0869, (064) 313 0591

CIC Insurance Kisumu branch

Location: Oginga Odinga Road, Mezzanine floor, Wedco Centre, Kisumu

Phone: (057) 202 5063

CIC Insurance Kakamega branch

Location: Kisumu-Kakamega Road, Ground Floor, Walia’s Centre, Kakamega

Phone: (056) 203 0242 

CIC Insurance Kisii branch

Location: Hospital Road, Opposite KCB Bank, 2nd Floor, Magsons Plaza, Kisii

Phone: 0725 987 183

CIC Insurance Bungoma branch

Location: Hospital Road, 3rd Floor, Bungoma Teachers SACCO Plaza, Bungoma

Phone: (055) 203 0121

CIC Insurance Homa Bay branch

Location: Cold Springs, Homa Bay

Phone: 0770 735 827

CIC Insurance Nakuru  branch

Location: Mache Plaza, 2nd Floor, Geoffrey Kamau Ave, Nakuru

Phone: (051) 221 6035 (051) 221 7204

CIC Insurance Eldoret  branch

Location: Ronald Ngala Street 1st Floor, Co-operative Bank Building, Eldoret

Phone: 0703099660

CIC Insurance Kericho  branch

Location: Moi Highway, 2nd Floor, Kipsigis Teachers SACCO Building, Kericho

Phone: 0704 223 400

CIC Insurance Kitale  branch

Location: Kitale

Phone: 0703 099951

CIC Insurance Naivasha  branch

Location: Eagle Centre, Mbaria Kaniu Road, Naivasha,

Phone: 0703 099 763


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