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Using *522#
- Dial *522#
- Select My Account
- Select Simba Points
- Select Redeem for Airtime
- Select the preferred KCB Account
- Select the Airtime Operator
- Select the number of points to be redeemed
- Enter Recipient phone number
- Enter your KCB mobile banking PIN
- Confirm the transaction and submit
- The Airtime will be credited to the mobile number entered.
Using the KCB App
- Open the KCB App
- Select 3 bar menu from top left corner
- Select Simba Points
- Enter your KCB mobile banking PIN and commit
- Select Airtime
- Enter Recipient phone number
- Select the number of points to be redeemed and submit
- The Airtime will be credited to the mobile number entered.
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