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HomeBusinessCIC Kenya Offices

CIC Kenya Offices

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This is a list of all CIC Kenya Offices. CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi. CIC Group has a network of branches and operational subsidiaries spread across the 4 countries. The group’s headquarters are located in CIC Plaza, Mara Road, Upperhill in Nairobi, Kenya. CIC Insurance Group is leading Micro and Co-operative insurance provider in Kenya with its subsidiaries involved in fundReits and Asset ManagementgeneralHealth and Group & Individual Life, pension and annuities. The Group expanded regionally to set its footprint in Uganda, South Sudan and Malawi in 2015.

The Group’s origins in Kenya date back to 1968 when it was a department within the Kenya National Federation of Co-operatives. In 1978, the department was registered and licensed as Co-operative Insurance Services Limited, a composite insurance company to write all classes of business with its target market, the cooperative movement.

In 1999, the company was changed to the Co-operative Insurance Company of Kenya Limited (CIC) and later to CIC Insurance Group Limited in 2010. This change was in preparation for the de-merger of its life and general business operations.

The Group made its debut on the Nairobi Securities Exchange (NSE) on 18 July 2012. This made it the 6th insurance company to be listed on the NSE and the 60th company to be listed on the NSE overall.

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In 2014, CIC Group announced its intention to expand to Uganda, South Sudan, Tanzania, Rwanda and Malawi. In South Sudanese market, the Group plans to set up a greenfield operation in which it would hold 69 per cent of issued capital in a new local entity while the Cooperative Bank of South Sudan (a subsidiary of the Cooperative Bank of Kenya) would take up the remaining 31 per cent. This expansion would be pegged on the resolution of the South Sudanese Civil War. In Uganda, the Group aims to partner with the Uganda Cooperatives Savings and Credit Union to establish an insurance company in which CIC Insurance Group would own 40 per cent of the unit. CIC Group stated that in Malawi, it would start with a 70 per cent stake in a new subsidiary with the remaining being held by the Malawi Union of Savings and Credit Cooperative and the Farmers Union of Malawi (FUM).

According to the Insurance Regulatory Authority report released in September 2014, CIC Insurance was ranked third in market share with 9% of the market behind Jubilee Insurance and Britam, who controlled 11.9% and 11.2% respectively.

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Subsidiaries and associated companies

The companies that comprise the CIC Insurance Group Limited include, but are not limited, to the following: 

  1. CIC General Insurance Limited – Nairobi, Kenya – 100% Shareholding – The flagship company of the group. Offering general insurance.
  2. CIC Life Assurance Limited – Nairobi, Kenya – 100% Shareholding – Offering life insurance.
  3. CIC Asset Management Limited – Nairobi, Kenya – 100% Shareholding – Offering financial servicesinvestment managementInvestment advisory and REITs
  4. CIC Africa Insurance (SS) Limited – Juba, South Sudan 69% Shareholding – Offering Insurance. (31% shareholding is by Co-op Bank South Sudan)
  5. CIC Africa Insurance (Malawi) Limited – ??% Shareholding – Offering Insurance. (??% Malawi Union of Savings and Credit Cooperatives)
  6. CIC Africa Insurance Uganda Limited – Kampala, Uganda – ??% Shareholding
  7. Takaful Insurance of Africa Limited

CIC Ownership

The shares of the CIC Insurance Group Limited are listed on the NSE, where it trades under the symbol CIC. As of 31 December 2013, the five largest shareholders in the Group’s stock are depicted in the table below:

RankName of OwnerPercentage Ownership
1Cooperative Bank of Kenya35.71
2Co-operative Bank Savings & Credit Society Ltd9.63
3K-Unity Savings & Credit Co-operative Society3.21
4Harambee Co-operative Savings & Credit Society ltd1.81
5Embu Farmers Savings & Credit Co-Operative Society1.78
6Others Local and International Investors52.14
Total100.00

Here is a List of CIC Kenya Offices

Branch NamePhone ContactEmail ContactsPhysical Location/addressRegion
BOMET BRANCH0703 099 650bomet@cic.co.keIsenya Building, 2nd FloorRift Valley
BUNGOMA BRANCH(055) 203 0121bungomabranch@cic.co.keSimali House 1st Floor, Moi AvenueWestern
BURU BURU BRANCH0703 099 564buruburubranch@cic.co.keMesora Centre, 1st Floor Mumias RoadNairobi
CIC Head Office(+254) 703 099 120 (020) 282 3000callc@cic.co.keCIC Plaza, Mara Road, Upperhill Nairobi, KenyaHead Office
ELDORET BRANCH0703 099 660eldoret@cic.co.keCo-operative Building, 1st Floor Ronald Ngala StreetRift Valley
EMBU BRANCH0703 099 900embubranch@cic.co.keSparko Building, 3rd Floor above Family BankEastern
HOMABAY BRANCH(059) 212 2998homabay@cic.co.keCold Springs Plaza, Ground FloorWestern
KAKAMEGA BRANCH(056) 203 0242, (056) 203 0850kakamega@cic.co.keWalia’s Centre, Ground FloorWestern
KERICHO BRANCH0703 099 650kerichobranchstaff@cic.co.keImarisha Building, Ground FloorRift Valley
KIAMBU BRANCH0703 099 630kiambu@cic.co.keBishop Ranji Cathedral Plaza, 2nd & 3rd FloorLower Central
KILIFI BRANCH0703 099 718kilifibranch@cic.co.keAl Madina Plaza, 1st FloorCoast
KISII BRANCH0703 099 700, 0703 099 701kisii@cic.co.keLengetia Place, 2nd Floor Kisii-Kisumu HighwayWestern
KISUMU BRANCH0703 099 600kisumu@cic.co.keWedco Centre, Mezzanine Floor Oginga Odinga RoadWestern
KITALE BRANCH0703 099 951kitale@cic.co.keMega Center, 1st FloorRift Valley
KITENGELA BRANCH0703 099 740kitengela@cic.co.keKitengela Mall, 4th FloorNairobi
MACHAKOS BRANCH0703 099 960machakosbranch@cic.co.keABC Imani Plaza, 2nd FloorLower Central
MERU BRANCH0703 099 930merubranch@cic.co.keAlexander House, 1st Floor Ghana StreetEastern
MOMBASA BRANCH0703 099 751mombasabranch@cic.co.keFuraha Plaza Ground Floor, Nkrumah RoadCoast
NAIVASHA BRANCH0703 099 763naivasha@cic.co.keEagle Center, 1st Floor Mbariu Kaniu RoadRift Valley
NAKURU BRANCH0703 099 775nakuru@cic.co.keMache Plaza, 2nd Floor Geoffrey Kamau RoadRift Valley
NANYUKI BRANCH0703 099 770nanyuki@cic.co.kePearl Place, 1st FloorUpper Central
NYAHURURU BRANCH(065) 203 2055nyahururu@cic.co.keKimwa Centre, 2nd Floor Kenyatta AvenueUpper Central
NYERI BRANCH0703 099 680nyeri@cic.co.keCo-operative Union Building 3rd Floor,Upper Central
THIKA BRANCH0703 099 641thika@cic.co.keThika Arcade, 6th FloorLower Central
TOWN OFFICEMobile: 0703 099 500 Tel: (020) 329 6000townoffice@cic.co.keReinsurance Plaza Mezzanine Floor, Aga Khan WalkNairobi
WESTLANDS BRANCH0703 099 727westlandsbranch@cic.co.kePamstech House 2nd Floor, Woodvale GroveNairobi

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