How to Apply for a Duplicate Logbook in Kenya

A duplicate logbook, or vehicle registration certificate, is issued when the original logbook is lost, damaged, or defaced. This process is managed by the National Transport and Safety Authority (NTSA) through its online platform. Here is a step-by-step guide to help you apply for a duplicate logbook in Kenya.

Requirements

Before starting the application process, ensure you have the following documents:

1. Police Abstract: A report from the police indicating the loss or damage of the original logbook.
2. Sworn Affidavit: A legal declaration made before a commissioner of oaths detailing the circumstances surrounding the loss or defacement of the original document.
3. Tape Lift Report: A report confirming the vehicle’s chassis number through forensic examination.

Steps to Apply for a Duplicate Logbook

Follow these steps to apply for your duplicate logbook:

1. Log in to eCitizen
   • Visit the eCitizen website.
   • Log in with your credentials or create an account if you don’t already have one.
2. Access NTSA Services
   • Once logged in, navigate to the NTSA service portal.
   • Click on “Motor Vehicle Services” and select your vehicle from the list displayed.
3. Select Duplicate Logbook Application
   • Choose “Duplicate Logbook” from the options provided.
   • Indicate the reason for applying (e.g., lost or defaced).
4. Upload Required Documents
   • Attach the required documents (Police Abstract, Sworn Affidavit, and Tape Lift Report) in PDF format.
5. Select Logbook Collection Office
   • Choose the NTSA office where you would like to collect the duplicate logbook.
6. Enter Details of Authorized Person
   • If someone else is authorized to collect the logbook on your behalf, provide their details in the form.
7. Review and Submit Application
   • Scroll down to tick the declaration box.
   • Preview your application to ensure all details are correct.
   • Submit the application and proceed to payment.
8. Make Payment
   • The fee for the duplicate logbook is Ksh. 2,550. Payments can be made through the available online payment options.
9. Confirmation and Collection
   • After submitting the application, you will receive a confirmation message.
   • Processing takes approximately three working days, after which you can collect your duplicate logbook at the selected NTSA office.

Key Points to Note

• Charges: The fee for a duplicate logbook is Ksh. 2,550.
• Timeline: The process takes approximately three working days.
• Authorized Collection: If someone else is collecting the logbook on your behalf, ensure their details are correctly entered during the application.

Applying for a duplicate logbook in Kenya has been streamlined for convenience, thanks to NTSA’s integration with the eCitizen platform. Follow these steps carefully, and ensure all required documents are accurate and complete to avoid delays.